Being a “green” hotel is very important to us and we take great pride in our Environmental Management System and our offering of excellence in customer service. We realize that our day-to-day running of the business can have a negative impact on the environment, but are committed to reducing this impact and consequently gaining tourism sustention in the process, as the following details:
Environmental Policy
To identify and implement new and sustainable measures to minimize the use of energy and the consumption of natural resources; consequently reducing climate change in the process. Furthermore, we will encourage our guests and staff to “Reduce, Reuse, and Recycle” whilst continuing to seek new methods to make this easier for them to achieve.
To appropriately manage environmental aspects in order to reduce our harmful effects on nature. i.e. Visual impact, waste generation, atmospheric emissions/ noise/ waste waters. We will also seek to increase safety for and promote the health and well being of our employees, community, and guests.
To follow and enforce local and government legislation/regulations regarding the environment at all times.
To promote environmental awareness, and understanding through staff training, and communication to all employees and collaborators of the company in order to encourage their active cooperation.
To keep clients, local community, local government, and environmentally based NGO’s well informed with the objective of motivating them to cooperate in creating an effective relationship to preserve the environment.
To continually set new environmental objectives and goals and to carry out internal and external audits in order to guarantee the maintenance and continual improvement of the environmental management system.
To conserve native plants, local tradition, culture and way of life for sustainable tourism.
We also recognize that our Environmental Policy is dynamic and ever-changing and we must continue to constantly challenge ourselves in order to remain at the forefront of the modern environmental conservation effort.
Human Rights Policy
We also recognize that our Environmental Policy is dynamic and ever-changing and we must continue to constantly challenge ourselves in order to remain at the forefront of the modern environmental conservation effort.
Pay respect to human rights and treat each other with respect and honor on equality basis without considering differences in physical and mental appearances, race, nationality, religion, gender, language, age, skin, education, social status and any other factors.
Care must be taken when performing duty to prevent any risks in human rights violation in business. Everyone shall monitor and provide any support to protect human rights.
Support actions to protect human rights.
Support communication, dissemination, education, creation of understanding, defining direction, and provide any support to any stakeholders in the business including guests, staffs, supplier, and contractor to join the business with ethics respecting human rights and treating everyone based on the human rights principle in this policy.
Monitor and provide any support to protect human rights. We shall monitor human rights respect, not ignore or pay attention when finding any action matching human rights violation relating to hotel. Report must be made to supervisor or people of responsibility on this issue. Such person shall give cooperation to any inquiry or investigation of truth. In case of any doubt or question, such person shall consult his supervisor or people of responsibility via the assigned channels.
Continuously develop to identify risk in violation of human rights, identify group of people or persons who have been impacted, plan and define corrective and preventive actions for human rights violation, resolve and prevent human rights violation problem and monitor the situation. Systematically, we shall periodically review the risk mapping of potential issues, and appropriate mitigation plan shall beset for human rights violation case.
Determined to create and maintain corporate culture aiming to respect human rights according to this Human Rights Policy.
Any person who violates the human rights which is also acting againsthotel policy shall be considered disciplinary penalty as defined by hotel and may be subject to legal punishment if the act is against the law.
Katathani Collection of Resorts has determined the vision to become a leading hotel in Asia. Our hotel realize that safety, occupational health and good working environment are vital for our guests, employees, suppliers, and visitors. Thus, the Safety, Occupational health and Working Environment Policy is stipulated as follows:
Health and Safety Policy
SAFETY, OCCUPATIONAL HEALTH AND WORKING ENVIRONMENT POLICY
Katathani Collection of Resorts has determined the vision to become a leading hotel in Asia. Our hotel realize that safety, occupational health and good working environment are vital for our guests, employees, suppliers, and visitors. Thus, the Safety, Occupational health and Working Environment Policy is stipulated as follows:
The hotel will develop the safety, occupational health and working environment management system in compliance with the laws, international standards and other regulations and requirements that have been applied and practiced on regular and sustainable manner to cultivate safety mind in workplace among our guests, employees, suppliers, visitors and those working in the hotel’s premises.
The hotel regards that safety is the duty and responsibility of all employees. Supervisors at all levels have to act as role models leading, supporting and encouraging their subordinates to be aware of safety at work. Also, they have to oversee the operations of the employees, suppliers, visitors and those working in the Company’s premises to strictly follow the safety and occupational health rules and regulations for maximum safety in all operating processes.
The hotel will encourage and support the participation of guests, employees, suppliers, visitors and those working in its premises in the implementation of safety, occupational health and good working environment practices.
The hotel realizes the substance if prevention and risks assessment of hazards and environment impacts and will therefore introduce and undertake all necessary measures to ensure the efficiency of prevention and correction system.
The hotel will provide its employees at all levels with relevant knowledge and build up their awareness of the crucially of safety, occupational health and good working environment works.
The hotel will monitor and assess the implementations according to safety, occupational health and working environment policy deployed in the annual plan in order for active and efficient actions.
The hotel will provide proper resources including budget, time, personnel and relevant sources in the implementation according to the safety, occupational health and working environment management system.
We hereby declare that we acknowledge these regulations and are practiced within our organization.
Procurement & Employment Policy
Katathani Collection of Resorts has determined the vision to become a leading hotel in Asia. Our hotel realize that safety, occupational health and good working environment are vital for our guests, employees, suppliers, and visitors. Thus, the Safety, Occupational health and Working Environment Policy is stipulated as follows:
The hotel will develop the safety, occupational health and working environment management system in compliance with the laws, international standards and other regulations and requirements that have been applied and practiced on regular and sustainable manner to cultivate safety mind in workplace among our guests, employees, suppliers, visitors and those working in the hotel’s premises.
The hotel regards that safety is the duty and responsibility of all employees. Supervisors at all levels have to act as role models leading, supporting and encouraging their subordinates to be aware of safety at work. Also, they have to oversee the operations of the employees, suppliers, visitors and those working in the Company’s premises to strictly follow the safety and occupational health rules and regulations for maximum safety in all operating processes.
The hotel will encourage and support the participation of guests, employees, suppliers, visitors and those working in its premises in the implementation of safety, occupational health and good working environment practices.
The hotel realizes the substance if prevention and risks assessment of hazards and environment impacts and will therefore introduce and undertake all necessary measures to ensure the efficiency of prevention and correction system.
The hotel will provide its employees at all levels with relevant knowledge and build up their awareness of the crucially of safety, occupational health and good working environment works.
The hotel will monitor and assess the implementations according to safety, occupational health and working environment policy deployed in the annual plan in order for active and efficient actions.
The hotel will provide proper resources including budget, time, personnel and relevant sources in the implementation according to the safety, occupational health and working environment management system.
We hereby declare that we acknowledge these regulations and are practiced within our organization.
Quality Assurance Policy
We are committed to meeting the needs of our customers, with regards to quality, standard and good service, emphasizing our hotel’s identity as a place for relaxation and to ensure that our guests receive the highest satisfaction.
To achieve the above policy, we must do the following:
Effectively manage work according to the hotel policies and guidelines. This is accomplished by to the principles of simplicity (Knowing the reasoning behind these principles and the need to understand business sustainability).
Focus on customer service and the cleanliness of the hotel. We work with the concept of "We love our hotels like our home; we welcome our guests as family. "
Strengthen the ethical standards of employees; expect moral values by adhering to “Being Frugal, Be Diligent, Be Honest, and Decline all vices”.
Coordinate with our staff and listen to their thoughts and experiences within the organization. This allows us to work together in accordance with specified policies.
Therefore, all employees at all levels of the organization must understand and apply these policies, throughout.
Katathani Co., Ltd. recognizes that the procurement process plays a vital role in driving sustainable operations. It significantly impacts the conservation and responsible use of natural resources, the reduction of environmental impacts, the promotion of the local economy, and the preservation of local values and culture.
To support the goal of “By the Community, For the Community” and environmentally responsible practices, the hotel has established the following sustainable procurement guidelines:
1. Promote Local Employment and Local Procurement. The hotel prioritizes hiring and contracting local service providers, aiming for more than 20% local engagement. This helps generate employment and incorporates local lifestyles into the guest experience.
2. Support Small Local Producers and Community Enterprises. The hotel encourages the use of local subcontractors and workers to create job opportunities and promote career development within the community. Preference is given to vendors who operate sustainably, especially qualified small-scale producers who can meet the hotel’s needs effectively.
3. Prioritize Environmentally Friendly Products and Services. The hotel supports the use of locally and seasonally produced goods, services, and raw materials to help distribute income to the community and reduce greenhouse gas emissions from transportation. Emphasis is placed on products that are reusable, recyclable, or biodegradable to minimize waste and conserve resources.
4. Consider Safe and Responsible Sourcing. Product and service quality and safety standards are key considerations. The hotel selects products that are reusable, energy-efficient, and environmentally friendly, with a focus on reducing the impact of climate change. All products must be free from hazardous substances and clearly indicate their source, ensuring full protection for both consumers and the environment.
5. Assess Environmental Impacts Throughout the Product’s Life Cycle. The hotel chooses alternative products that minimize environmental impacts, with a focus on sustainability and reducing global warming. This includes consideration of carbon emissions, water and energy use, and transportation, aiming for the most environmentally responsible decisions at every stage of the procurement process.
6. Promote Procurement That Preserves Local Identity and Culture. The hotel places great importance on selecting materials, products, and services that reflect the local art, culture, wisdom, way of life, and heritage of the surrounding communities. This approach supports the preservation and promotion of local traditions alongside sustainable business practices.
In addition to the above guidelines, the hotel has established additional ethical and environmental requirements to ensure that procurement activities are not associated with any unacceptable practices. These are based on principles of transparency and shared responsibility with suppliers, as follows:
We do not engage with suppliers known to be involved in human labor exploitation, human rights violations, or any form of abuse.
We do not procure or import invasive plant or animal species that may disrupt local ecosystems.
We do not purchase banned chemicals, such as pesticides or fungicides containing persistent organic pollutants (POPs).
We do not purchase sunscreens containing ingredients harmful to marine life.
We do not purchase personal care products that contain micro plastics, also known as microbeads.
We do not purchase equipment that uses refrigerants with high global warming potential, in order to avoid long-term environmental impacts.
Katathani Co., Ltd. recognizes the importance of biodiversity within ecosystems as a foundation for sustainable tourism development. We are committed to operating in a way that minimizes environmental impact and promotes the conservation of nature and all living species. The following guidelines have been established:
1. Reduce Pollution and Environmental Impact. Implement measures to reduce waste, water, air, and noise pollution, and use chemicals responsibly in order to minimize harm to terrestrial and marine life.
2. Conserve Natural Resources. Promote the efficient use of water and energy, utilize environmentally friendly materials, and encourage procurement from sustainably managed sources.
3. Protect Wildlife and Ecosystems. Prohibit hunting, collecting, or disturbing wildlife, and refrain from selling or displaying products made from endangered species. Support educational and tourism activities that do not disrupt nature.
4. Educate Employees and Stakeholders. Provide training and communication about biodiversity to employees, guests, business partners, and local communities, encouraging shared participation in nature conservation.
5. Collaborate with Communities and External Organizations. Support community, governmental, and private sector initiatives related to the conservation of natural areas, mangroves, beaches, and the restoration of local ecosystems.
6. Monitoring and Evaluation. Continuously monitor, review, and assess biodiversity-related operations to improve practices and enhance the effectiveness of conservation measures.
7. Avoid and Oppose Activities Harmful to Biodiversity. Refrain from purchasing invasive plant or animal species, and avoid the use of products that negatively impact marine ecosystems, such as sunscreens containing harmful substances to coral reefs.
Sustainability and Greenhouse Gas Reduction Policy
Katathani Co., Ltd. recognizes the impacts of climate change and the unsustainable use of natural resources. The company is committed to operating responsibly, with a strong emphasis on balanced sustainable development across environmental, economic, and social dimensions. Our goal is to support business growth while caring for the planet and the community.
One of our key missions is to reduce greenhouse gas emissions from operational processes by improving the efficient use of energy, water, and resources, managing waste responsibly, and fostering environmental awareness across all sectors.
Our operational guidelines include:
1. Enhancing Energy and Resource Efficiency. Improve energy and resource use by maintaining equipment in optimal condition to minimize energy loss.
2. Promoting Responsible Water Use. Install water-saving systems and devices while encouraging participation from both staff and guests in water conservation.
3. Implementing Waste Management at Source. Reduce the use of materials that negatively impact the environment and support the use of recyclable or biodegradable alternatives.
4. Monitoring and Evaluation. Regularly track, measure, and evaluate resource usage data to inform future improvement plans.
5. Communication and Training. Educate and engage staff and stakeholders to build understanding and active participation in reducing environmental impacts.
6. Encouraging Collaboration. Partner with suppliers and local communities to expand the positive impact of sustainability initiatives and support activities that benefit the environment and society.
7. Policy Integration and Review. Integrate this policy into the organization's management processes and regularly review it to ensure alignment with changing circumstances.
Katathani Co., Ltd. is committed to the principle of “Business Growth, Community Participation, Environmental Sustainability,” and will continue to operate with transparency, responsibility, and long-term sustainability in all aspects.
Policy on the Prevention of Exploitation and Abuse of Vulnerable Groups
Katathani Co., Ltd. recognizes the importance of protecting human rights and the dignity of all individuals, particularly those in vulnerable groups such as children, women, the elderly, persons with disabilities, and migrant workers, who may be at higher risk of exploitation or abuse in various forms.
To prevent and oppose any actions that violate these rights, the hotel has established the following policy:
1. Zero Tolerance for Exploitation and Abuse. The hotel does not tolerate or support any form of exploitation, including human trafficking, child labor, sexual or psychological abuse. Any such incident within the hotel premises or related to hotel operations will be addressed strictly in accordance with the law.
2. Equal and Respectful Treatment for All. The hotel supports non-discriminatory practices regardless of gender, age, race, religion, or social status and promotes a culture in which employees at all levels respect one another’s dignity and human rights.
3. Training and Awareness. The hotel provides training for staff on how to prevent exploitation and abuse, identify vulnerable groups, and understand proper reporting procedures. This ensures employees are prepared to respond appropriately and offer support when necessary.
4. Confidential and Safe Reporting Channels. A confidential and secure channel is in place for employees, guests, and external parties to report any or all inappropriate behavior. A dedicated response team ensures that reports are handled transparently, fairly, and with due care.
5. Community and Stakeholder Collaboration. The hotel encourages cooperation with government agencies, NGOs, and civil society organizations to support the prevention of exploitation and assist affected individuals. The hotel also promotes safe and responsible tourism for all.
Katathani Co., Ltd. is committed to conducting its business in accordance with the principles of good governance, emphasizing transparency, accountability, fairness, and stakeholder participation. The company strives to build trust among all stakeholders while promoting ethical practices alongside environmental stewardship and sustainable social development.
To guide its management and operational practices, the hotel has established the following Good Governance Policy:
1. Commitment to Integrity and Transparency. Operate with honesty and integrity, ensuring full disclosure of information, compliance with all applicable laws, regulations, and standards, and maintaining systems that allow for transparency and accountability.
2. Encourage Stakeholder Engagement. Welcome input from employees, customers, local communities, business partners, and public and private sector agencies. Create collaborative mechanisms that enable all stakeholders to contribute to the hotel’s projects and activities.
3. Manage Responsibly with Respect for Society and the Environment. Promote sustainable management practices that minimize environmental impact, encourage resource conservation, enhance quality of life, distribute income fairly, and create employment opportunities for locals to participate in tourism services.
4. Foster an Ethical Organizational Culture. Instill a strong sense of honesty, integrity, discipline, social responsibility, and volunteer spirit across all levels of staff to build a resilient and sustainable organizational culture.
5. Continuously Improve Management Systems. Develop efficient management systems with regular monitoring and evaluation. Adapt operational practices to align with current circumstances and the company’s goals.
Katathani Co., Ltd. believes that a strong and continuous commitment to good governance will support stable business growth, foster long-term trust, and serve as a role model for responsible and sustainable tourism operations.
